

If you are seeking to request a Feature or Enhancement Request, these should be submitted through our Community Forums channel.įor a full treatment of the scope of Enterprise Technical Support, please see our Support Reference Guide for more information.Įnterprise Technical Support is only one pillar in a larger support strategy intended to provide you with end to end assistance with your product needs. Enterprise Support does not provide custom scripts or support for any custom scripts. If you are seeking a custom script, this is something that can be obtained through working with our Consulting Services department.

In both of these instances this falls outside of the scope our Enterprise Support team provides. Your request seems to fall under one of two categories: I understand you are looking for assistance in automating a process that is currently manual. I've gone through all the same steps and currently have a ticket with Broadcom previously worked with symantec with pretty much both teams giving out the same answer. If you work for Broadcom, please do get in touch if you're able to provide info- as I'm sure my experience isn't 'the norm' and we're getting desperate for a solution.

We'd usually use GPO or SCCM or something along those lines, we use software which allows us to send scripts through to machines so anything that we can script or a workaround would be appreciated. We're needing an automatic way of removing this software from our machines without user intervention.
